Returns
We inspect all items prior to shipping and guarantee all items to be free from manufacturer's defects. We wish to has 100% customer satisfaction.
7-DAYS RETURN Protection
Buyer can return the item with 7 days after item received. Buyer will responsible for shipping the item back to our store.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly and fairly:
For returns, please send us an email at swisskingwatch@gmail.com by specifying your name and order number in the first instance.
The Customer is responsible for all shipping and handling charges for product return. If we consider that the problem with the item is our responsibility (i.e. mistake on the requested model) will provide 100% full refund.
All requests for returns due to mistaken shipments must be approved by us within Two working days of receipt of notification.
Merchandise must be in new condition, you can open it, but don't make it dirty or altered.
No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you may request damages from the shipping company.
